Considered with you in mind from the beginning.
Our integrated aproach for your online project
For us, the first step is to understand, listen and to ask questions. What orientation and emphasis should your e-commerce project have? How are your internal company processes organized? What can be channeled from this for your online plans. What kind of support do you desire and expect from Hellmann eCommerce?
The advice follows the questions, which can be continued following implementation of your project. We are glad to assist you in identifying further growth potential for your e-commerce business. Contacts from our company will support you throughout our entire cooperation period. Futhermore, our consultants have access to the knowledge and know-how of all the specialists within the Hellmann Family for your project.
We provide individually tailored modules for your e-commerce business as well as complete solutions from concept through design to implementation of the webshop. We also take care of the efficient operation of your store – whether it is new orders, a credit check, the dispatch and processing of returns, or customer relationship management and reporting. The more comprehensively we work for you, the more you can focus on your core business.
Professional project management forms the basis for the success of your project. Customized planning and close cooperation with you are matters of course for Hellmann eCommerce’s GPM and PMP certified project management. Knowing your company strategy and internal processes enables us to create the right concepts.
Experienced project managers continuously support and advise you – from the rough planning to ramp-up, from the first to the last sprint. Together with you, we determine when a given objective is to be reached. The responsible employees in the relevant departments consult with each other continuously in order to implement their requirements precisely.
Hellmann eCommerce is certified according to DIN 9001:2008 and with a continuous improvement process (CIP), ensures that optimization potential is researched throughout the entire cooperative endeavor, in order to achieve the best possible speed and quality.
We analyze your goods processes from the production unit to the package delivery. All processes are recorded and checked for efficiency. Such consistent revision of improvement opportunities ensures sustained success for your company!
Take advantage of our expert knowledge! Our contacts will be glad to advise you.